Team Lead, Provider Claims Education - Remote in Indiana

Other Jobs To Apply

No other job posts for this day.

Team Lead For Provider Claims Education

At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together.

As the Team Lead for Provider Claims Education, you will oversee a team of Provider Claims Educators and serve as the primary liaison between grievances, claims processing, and provider relations systems. You will lead initiatives to ensure contracted and non-contracted providers (both professional and institutional) are well-informed and compliant with claims submission requirements, coding updates, and electronic transactions.

If you are located in the state of IN, you will have the flexibility to work remotely

  • as you take on some tough challenges.

Primary Responsibilities :

  • Lead and mentor a team of Provider Claims Educators, providing guidance, training, and performance feedback
  • Coordinate and oversee provider education efforts, ensuring consistency and accuracy in messaging across the team
  • Develop and implement strategic initiatives to improve provider satisfaction and streamline claims processes
  • Facilitate communication between internal departments (e.g., call center, provider relations) and external providers to ensure timely and accurate information exchange
  • Analyze provider feedback and call center data to identify trends and recommend process improvements
  • Conduct high-level provider engagements, including on-site visits and virtual sessions, to assess provider needs and deliver targeted education
  • Maintain and update educational materials and resources, including manuals, websites, and fee schedules
  • Serve as a subject matter expert on claims submission practices, coding standards, and electronic fund transfer processes

    • You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

    Required Qualifications :

  • 2+ years claims processing and / or claims billing experience
  • 2+ years of experience in healthcare
  • 1+ years of Medicaid experience

    • Preferred Qualifications :

  • Experience as an LTSS or HCBS provider or in a provider office
  • Experience working with Indiana Medicaid lines of business
  • Leadership experience in a healthcare or claims-related setting
  • Proven solid analytical, communication, and organizational skills
  • Proven ability to manage multiple priorities and lead cross-functional initiatives
  • All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy.

    • Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $58,800 to $105,000 annually based on full-time employment. We comply with all minimum wage laws as applicable.

    Back to blog

    Common Interview Questions And Answers

    1. HOW DO YOU PLAN YOUR DAY?

    This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

    2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

    When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

    3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

    Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

    4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

    With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

    5. HOW DO YOU PROCESS INFORMATION?

    Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

    6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

    Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

    7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

    Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

    8. HOW TO PRIORITIZE WORK?

    The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

    9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

    Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

    10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

    This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

    Data Entry Question and Answer

    $150 $49

    Remote Question and Answer

    $150 $49

    Virtual Assistant Question and Answer

    $150 $49

    Content Moderator Question and Answer

    $150 $49

    Customer Service Question and Answer

    $150 $49

    Video Game Tester Question and Answer

    $150 $49

    Related Posts