Billing Quality Control Coordinator - REMOTE (Northeast)

Other Jobs To Apply

At Labcorp, you are part of a journey to accelerate life-changing healthcare breakthroughs and improve the delivery of care for all. You’ll be inspired to discover more, develop new skills and pursue career-building opportunities as we help solve some of today’s biggest health challenges around the world. Together, let’s embrace possibilities and change lives!<br><br><strong>Billing Quality Control Coordinator - REMOTE (Northeast)<br><br></strong>The Labcorp Specialty Support team has an exciting career opportunity for a <strong>Billing Quality Control Coordinator</strong>. The purpose of this position is to work with clients and divisional employees to resolve billing issues, to increase cash, and reduce bad debt. From findings, drive corrective action plans and monitor improvement.<br><br><strong>Responsibilities<br><br></strong><ul><li>Acts to address clients with high bad debt or revenue write off experience by interfacing with sales and operations to create and implement action plans for improvement. Works with the client and/or Sales to address outstanding, past due client balances and obtain billing information for items moved to third parties.</li><li>Coordinate and work with Corporate Billing on customer facing initiatives to communicate and assist with the adoption of technology and tools developed to improve the account performance with regards to defects.</li><li>Provide billing training to phlebotomists, Sales, and clients to ensure correct billing and prompt payment. Training to include reviewing client billing invoices, obtaining appropriate 3rd party billing information, ABNs, RPI and Medical Necessity.</li><li>Problem solving by being able to zero in on specific client issues from analysis of corporate reports and other quantitative data, when requested, and maintain conversational knowledge of all client issues. </li><li>Establish and maintain productive relationships with employees, peers, and senior management, crossing departments, divisions and corporate lines to establish trust and confidence in the BQCC program to resolve issues.</li><li>Participate in meetings with internal departments as needed (billing, sales, client services, branch, LCM, PSCs) to update and provide information regarding billing issues and activities. Act as liaison between billing and other departments.</li><li>Strong communication, both oral and written is essential to communicate with others located throughout a wide geographic area where the primary mode of communication is conference calls and email.</li><li>Establish effective follow up processes.</li><li>Establish systems and process to manage, analyze and act on large volume of quantitative data.</li><li>Ability to prioritize projects to optimize work time.</li><li>Other duties as assigned by Supervisor. <br><br></li></ul><strong>Qualifications<br><br></strong><ul><li>High School Diploma or equivalent required; Associate's degree or higher preferred.</li><li>Minimum three + years previous work experience in medical billing, healthcare and/or insurance claims required</li><li>Experience in teaching, support, and training in customer interaction situations strongly preferred.</li><li>Familiarity with medical and insurance billing requirements and regulations strongly preferred.</li><li>Prior experience in teaching, support, and training in customer interaction situations strongly preferred.</li><li>Knowledge of LCBS, LCLS, Labcorp LINK, and other Labcorp software strongly preferred.</li><li>Strong PC and systems skills (billing and laboratory systems) and working experience with major software applications for PCs (ex: Webex, Microsoft – OneNote, Teams, Excel, etc.) strongly preferred.</li><li>Good organizational skills preferred.</li><li>Excellent communication skills preferred.</li><li>Detail oriented preferred.</li><li>Self-motivated, and independent worker preferred.<br><br></li></ul><strong>Application Window Closes: 10-27-25<br><br></strong><strong>Salary: $47,500-60K <br><br></strong><strong>Shift: Monday-Friday; 7:00am- 3:30pm EST<br><br></strong><strong>This position requires candidates to reside within the Northeast Division, which includes the states of Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island, Vermont, New Jersey, New York, and Pennsylvania. <br><br></strong>Occasional travel (up to 10%) may be required for meetings, training, or collabration with other teams. We’ll always give advance notice and support travel arrangements.<br><br>All job offers will be based on a candidate’s skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data.<br><br><strong>Benefits:</strong> Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here.<br><br><strong>Labcorp Is Proud To Be An Equal Opportunity Employer<br><br></strong>Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.<br><br><strong>We encourage all to apply<br><br></strong>If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.

Back to blog

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...