Care Advice Line RN I, Part Time Anywhere

Other Jobs To Apply

Company Description

Privia Health™ is a technology-driven, national physician enablement company that collaborates with medical groups, health plans, and health systems to optimize physician practices, improve patient experiences, and reward doctors for delivering high-value care in both in-person and virtual settings. The Privia Platform is led by top industry talent and exceptional physician leadership, and consists of scalable operations and end-to-end, cloud-based technology that reduces unnecessary healthcare costs, achieves better outcomes, and improves the health of patients and the well-being of providers.

Job Description

We are actively recruiting for an RN New Grad Intern for our remote Care Advice Line, (CAL RN1) to join  our rapidly growing Population Health team. The primary role of the CAL RN1 will be to provide our  patients with on-demand telephone-based care management services through a 24/7 Nurse Advice Line  (i.e. telephone triage). CAL RN1's will work closely with, and be mentored by senior nureses to assess  symptoms/concerns of callers to determine the urgency and type of care needed, refer to or schedule  appointments with providers as appropriate, and give health information and advice to callers. The goal  of the Nurse Advice Line is to reduce unnecessary visits to the clinic and emergency department, provide  information for self-care and symptom management, and to coordinate care across the healthcare  delivery system. CAL RN1 operate in a team-based model, acting as an extension of the primary care  provider.
  • Handle inbound calls from patients and caregivers, providing compassionate and informed triage. • Conduct outbound communications for follow-up and care coordination with multiple healthcare  providers and settings.
  • Consult and coordinate with internal and external team members to assess, plan, implement, and  evaluate patient care plans, make appropriate referrals, and provide follow-up as necessary. • Assist with finding appropriate providers, community resources, and care solutions and coordinate  priority virtual appointments.
  • Record member data in Privia’s web-based medical record system and associated EMRs, and/or  health portals.
  • Maintain accurate patient records in Privia's systems and associated EMRs.
  • Research information online and in Privia’s internal knowledge databases to make the most  appropriate triage and care advice decisions.
  • Provide health information, coaching, and critical thinking skills to assist our members with  medical and wellness-related issues.
  • Accepts feedback and quality improvement initiatives constructively and enthusiastically. • Other care management activities, and duties as assigned and needed (e.g. close “gaps in care,”  complex care plans, etc.)
  •  Must comply with HIPAA rules and regulations at all times.
  • Perform other duties as assigned

Qualifications

  •  1+ years of RN experience in adult primary care and/or pediatric care in office, clinic, military,  home, urgent care or hospital setting.
  • Associate's degree in Nursing (BSN preferred or willingness to obtain within 24 months). •
  • Nursing program transcripts showing a passing grade in Microbiology with Lab.
  • Compact Resident RN in good standing, with the ability to apply to non-compact states as needed  (expenses reimbursed).
  •  Availability to work 10-30 hours per week, including at least 10 hours on weekends (3 out of 4)  and every 3rd holiday. Shifts are flexible and include 2, 4, 8, & 12-hour options.
  • Exceptional customer service skills.
  • Strong computer and tech skills.
  • Excellent communication and listening skills.
  • Clear, confident communication and listening skills.
  • Self -motivated and self-disciplined a must.
  • Willingness to do what it takes to get the job done and make patients, parents and providers the  number one priority.
  • Able to thrive in a quiet, secure home office environment.
  • Detail-oriented and organized.
The hourly pay for this role is $30hr in base pay and exclusive of any bonuses or benefits (medical, dental, vision, life, and pet insurance, 401K, paid time off, and other wellness programs). The base pay offered will be determined based on relevant factors such as experience, education, and geographic location.

Additional Information

All your information will be kept confidential according to EEO Guidelines Technical Requirements (for remote workers only, not applicable for onsite/in office work): In order to successfully work remotely, supporting our patients and providers, we require a minimum of 5 MBPS for Download Speed and 3 MBPS for the Upload Speed. This should be acquired prior to the start of your employment. The best measure of your internet speed is to use online speed tests like  This gives you an update as to how fast data transfer is with your internet connection and if it meets the minimum speed requirements. Work with your internet provider if you have questions about your connection. Employees who regularly work from home offices are eligible for expense reimbursement to offset this cost. Privia Health is committed to creating and fostering a work environment that allows and encourages you to bring your whole self to work. We understand that healthcare is local and we are better when our people are a reflection of the communities that we serve. Our goal is to encourage people to pursue all opportunities regardless of their age, color, national origin, physical or mental (dis)ability, race, religion, gender, sex, gender identity and/or expression, marital status, veteran status, or any other characteristic protected by federal, state or local law.
Back to blog

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

Data Entry Question and Answer

$150 $49

Remote Question and Answer

$150 $49

Virtual Assistant Question and Answer

$150 $49

Content Moderator Question and Answer

$150 $49

Customer Service Question and Answer

$150 $49

Video Game Tester Question and Answer

$150 $49

Related Posts