Remote Customer Service Provider | Paid Training | No Experience Needed

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Opportunity OverviewWe are seeking Remote Customer Service Providers (CSPs) to join our network. This is a 1099 independent contractor role, offering the freedom to choose your schedule, select the clients you want to service, and work from the comfort of your home.At this time, we are NOT accepting applicants from CA, CO, CT, IL, MD, MA, MN, NJ, NY, OR, PA, VT, WA, or WI.Key Responsibilities Answer inbound calls, chats, or emails from customers Troubleshoot issues and resolve concerns in a professional manner Protect customer data and client information Attend and complete paid certification trainingChoose your schedule and adhere to selected service intervals Benefits Paid training (no experience required) Flexible scheduling - set your own hours Work from home - save time and money Requirements Must be 18+ and a U.S. citizen Must pass a 7-year background check (drug test may be required) High-speed internet and Windows 11-compatible equipment (no Macs or Chromebooks allowed at this time ) Dedicated workspaceStrong communication and problem-solving skills Take control of your schedule, gain valuable customer service experience, and enjoy the flexibility of working from home with the support of Coach AB LLC.About Coach AB Recruitment (Andria): Coach AB is an independent career coach and recruiter specializing in high-impact roles, helping professionals like you find meaningful opportunities that align with their skills and passions. At Coach AB LLC, we provide remote customer support on behalf of leading brands. We partner with the Arise® Virtual Solutions Platform to connect independent contractors with flexible work-from-home opportunities. Our mission is to deliver exceptional customer support while empowering contractors with the structure, training, and guidance they need to succeed. If you'd like to learn more about my services, please feel free to visit my website or contact me via email.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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