Remote Front End Pharmacy Technician, Specialty

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Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for Walgreens. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice.<br><br><strong>Job Description<br><br></strong><strong>Must reside in Florida, Arizona, Michigan, or Pennsylvania<br><br></strong><strong>Job Summary<br><br></strong>Responsible for entering new prescriptions for patients, processing exceptions, making contact with physician offices and patients. Assists in Back End efforts such as picking, packing, and manifesting based on business needs.<br><br><strong>Job Responsibilities<br><br></strong><ul><li>Provides pharmacist call back and/or patient quality assurance support. </li><li>Responsible for entering patient demographics and prescription into the data processing system. </li><li>Works with new patient/new referral imaging folder. </li><li>Loads insurance plan and coordination of benefits into the data processing system for new patient/new referrals. </li><li>Participates in the review/audit of test claims for new patient/new referral. </li><li>Handles processing of reorders and emails distribution as needed. </li><li>Responsible for image indexing, AE report filing, </li><li>Provides primary support and expertise for specialized programs such as ETT or Pharma. </li><li>Performs the job responsibilities listed for programs that require special handling or provide support for specific disease states. </li><li>Other registered and/or licensed responsibilities as judgement or necessity dictate. <br><br></li></ul><strong>About Walgreens<br><br></strong>Founded in 1901, Walgreens (www.walgreens.com) has a storied heritage of caring for communities for generations, and proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico, and leading omni-channel platforms. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for retail pharmacy and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.<br><br><strong>Job ID:</strong> 1682775BR<br><br><strong>Title:</strong> Remote Front End Pharmacy Technician, Specialty<br><br><strong>Company Indicator:</strong> Walgreens<br><br><strong>Employment Type<br><br></strong><strong>Job Function:</strong> Customer Contact Center<br><br><strong>Full Store Address:</strong> 108 WILMOT ROAD,DEERFIELD,IL 60015<br><br><strong>Full District Office Address:</strong> 108 WILMOT ROAD,DEERFIELD,IL,60015-05108-00001-Y<br><br><strong>External Basic Qualifications<br><br></strong><ul><li>High school diploma from an accredited school or equivalent GED. </li><li>Must obtain active technician license or certification (e.g., PTCB or ExCPT if the state requires it)within the first 90 days and maintain an active technician license or certification. </li><li>At least 1 year of work experience in healthcare, specialty pharmacy, PBM and/or call centersettings. </li><li>Experience providing customer service to internal and external customers, including meetingquality standards for services, and evaluation of customer satisfaction. </li><li>Basic knowledge of and skills using MS Windows, MS Office Suite and/or similaroperating/software programs. <br><br></li></ul><strong>Preferred Qualifications<br><br></strong><ul><li>Good verbal and written communication and interpersonal skills with the ability to communicate in a diplomatic and confidential manner. </li><li>PTCB or ExCPT certification <br><br></li></ul>We will consider employment of qualified applicants with arrest and conviction records.<br><br>An employee in this position can expect an hourly rate between $16.50 to $22.00. The actual salary will depend on experience, seniority, geographic location, and other factors permitted by law. This job posting will remain open for 5 days from the job posting date. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits.<br><br>#VHDEI<br><br><strong>Shift<br><br></strong><strong>Store:<br><br></strong>If you have questions about this posting, please contact support@lensa.com

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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