Chronic Care Management Assistant - The Philippines

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<p><strong>About Carda</strong></p> <p>Rehab is a pain. So much so that only 10% of qualifying Cardiac and Pulmonary patients attend, which results in complications for patients and at least $190B in costs. At Carda Health, we’ve re-imagined rehab. Our program allows patients to complete engaging, compassionate, and life-saving rehabilitation remotely.</p> <p>Who are we?</p> <p>We are a team of data scientists, mathematicians, repeat entrepreneurs, and clinicians. And one recovering financier. Our united belief is that technology and data, when applied ethically and compassionately, can transform individuals’ lives and fundamentally change even the most entrenched industries. Carda was founded by Harry and Andrew, two friends from Wharton who share a family history of heart disease and experience with Cardiac Rehab. We now work with some of America’s largest and top-ranked hospitals and most innovative insurers. We are fortunate to be backed by some of the best seed investors in the business who have also backed the likes of Livongo, Mammoth Biosciences, and Ro to name a few.</p> <p>Who are you?</p> <p>You are a meticulous professional passionate about managing and organizing medical data for Cardiopulmonary Rehab patients? You, like us, believe in the power of telehealth to expand access to life saving care and ultimately reinvent the way Americans receive healthcare. If you are passionate about doing whatever it takes to help people in need and transforming the way millions of people receive life saving care then please apply!</p> <p><br><br></p> <p>In this role, you will</p> <p></p> <ul><li>Ensure the privacy and accuracy of patient information in compliance with HIPAA regulations.</li><li>Maintain medical records accurately and timely, ensuring proper organization and confidentiality.</li><li>Respond to inquiries from healthcare providers regarding patient records and information.</li><li>Obtain patient information from healthcare professionals and convert data into EMR systems for Chronic Care Management programs</li><li>Help to collect, organize, and review Past Medical History and to ensure the best patient care options</li><li>Knowledge of cardiac and pulmonary medications and the ability to do a medication reconciliation</li><li>Generate reports and summaries from medical records for physicians and administrators as requested</li><li>Index and cross-reference files for easy retrieval and efficient record management.</li><li>Input patient data into the medical records system, including updates to demographics, medical history, and treatment plans. </li><li>Assist with coding and billing processes to support accurate reimbursement and compliance.</li><li>Provide general administrative support and assist with other tasks to maintain smooth operations in the medical office.</li><li>Work directly with founders to innovate and improve our cutting edge digital care delivery model.</li></ul> <p></p> <p>Work Skills That We Look For:</p> <ul><li>A Bachelor's degree in <strong>Clinical Exercise Physiology / Exercise Science</strong></li><li>Minimum of two years of experience in a medical office setting, preferably in cardiac and pulmonary rehab.</li><li>Proficiency with medical records systems and software.</li><li>Excellent attention to detail and accuracy in data entry and record management.</li><li>Knowledge of medical terminology and understanding of medical record documentation.</li><li>Strong organizational, problem-solving, and communication skills.</li><li>Familiarity with HIPAA regulations and commitment to patient privacy and confidentiality</li></ul> <p></p> <p>Bonus Points:</p> <ul><li>2+ years in a similar role</li><li><strong>Remote work experience</strong></li><li>ACSM Clinical Exercise Physiologist Certification </li><li>AACVPR CCRP certification</li><li>Registered Health Information Technician (RHIT) or similar credential</li></ul> <p></p> <p>Character Traits That We Look For:</p> <ul><li>Enthusiastic and reliable, demonstrating a positive and professional attitude.</li><li>Flexible and able to work effectively in a fast-paced and changing environment.</li><li>Proactive and willing to take the initiative to improve processes and ensure the highest quality of record management.</li><li>Good interpersonal skills, with the ability to collaborate with colleagues and healthcare providers.</li></ul> <p></p> <p>Sincerely,</p> <p>The Carda Health Team</p>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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