About GitHub
As the global home for all developers, GitHub is the complete AI-powered developer platform to build, scale, and deliver secure software. Over 150+ million developers, including more than 90% of the Fortune 100 companies, use GitHub to collaborate and experiment across 420+ million repositories. With all the collaborative features of GitHub, it has never been easier for individuals and teams to write faster, better code.
Locations
In this role you can work from Remote, United States
Overview
GitHub helps companies and organizations succeed by allowing them to build better software together. The renewal event serves as a key milestone within the customer’s lifecycle where customers reflect on the value of their GitHub investment and take the time to celebrate and think about the past while also planning for the future.
We are looking for a Sr. Renewals Manager to lead our fast-growing team supporting the Enterprise Sales segment. This role has people management responsibilities including driving employee growth and development, executing projects, and managing performance. They will coach others on strategies that support the long-term protection of business and mitigating risk. In addition, this role will work closely with vertical sales leaders, customers up for renewal, and engage in strategic projects that enhance the operations and scale of the Renewals team. This is a fantastic opportunity for successful leaders to shape the future vision of the Renewals organization.
Responsibilities
- Drive and execute the vision for the Renewals team in the Enterprise Sales segment.
- Provide oversight of execution of business strategy, especially with regard to aligning GitHub portfolio and customer business outcomes.
- Ensure the team is delivering on retention targets and driving best in class deliverables and customer experience.
- Gain experience building strategic negotiation plans and negotiate highly complex contractual terms in collaboration with the Account Team.
- Coach teams through deals endeavors. Recognize and inform teams of trends across deals to guide teams toward new best practices.
- Act as a subject matter expert of both customer and GitHub strategies to guide the team in influencing the likelihood of winning new opportunities that grow GitHub.
- Coaches others to optimize workload related to sales execution. Helps to ensure programmatic alignment; manages escalations correctly. Optimizes for the right level of investment and customization. Collaborates across stakeholders with appropriate breadth and depth.
- Actively engage with reps and customers to de-escalate complex renewal contracts.
- Lead, maintain and report an accurate standing of the Enterprise Sales renewals business and report on a weekly basis.
- Partner with peer management teams to address gaps in existing processes and find an equitable solution for both parties.
- Orchestrate needed resources for negotiations and proactively seek out issues that may raise compliance flags in deals.
- Report on trends of the renewal business and escalate issues where appropriate.
- You will provide oversight of execution of business strategy, especially with regard to aligning GitHub portfolio and customer business outcomes.
- Influence strategic changes to business planning, pricing strategy, and program offers.
- Communicate risk clearly and take the lead in developing resolution strategies.
- Cultivate a team culture that includes high ownership, customer-first focus, high integrity, and an optimistic and positive environment.
QualificationsRequired Qualifications
- 7+ years experience in contract administration, renewals management, consulting, project management, sales, or sales operations
- OR Bachelor's Degree in Business, Law, Communications, or related field AND 5+ years experience in contract administration, renewals management, consulting, project management, sales, or sales operations
- OR Master's Degree in Business, Law, Communications, or related field AND 3+ year(s) experience in contract administration, renewals management, consulting, project management, sales, or sales operations
- OR equivalent experience.
Preferred Qualifications
- Additional experience in contract administration, renewals management, consulting, project management, sales, or sales operations.
- 4+ years of Software as a Service (SaaS) experience.
- 3+ year(s) of people management experience.
Compensation RangeThe base salary range for this job is USD $82,320.00 - USD $218,400.00 /Yr.
In addition, this role also has the opportunity to earn sales incentives. On target earnings (OTE) is based on a 70/30 base salary/sales incentive.
These pay ranges are intended to cover roles based across the United States. An individual's base pay depends on various factors including geographical location and review of experience, knowledge, skills, abilities of the applicant. At GitHub certain roles are eligible for benefits and additional rewards, including annual bonus and stock. These rewards are allocated based on individual impact in role. In addition, certain roles also have the opportunity to earn sales incentives based on revenue or utilization, depending on the terms of the plan and the employee's role.
GitHub values
- Customer-obsessed
- Ship to learn
- Growth mindset
- Own the outcome
- Better together
- Diverse and inclusive
Manager fundamentals
Leadership principles
- Create clarity
- Generate energy
- Deliver success
Who We AreGitHub is the world’s leading AI-powered developer platform with 150 million developers and counting. We’re also home to the biggest open-source community on earth (and 99% of the world’s software has open-source code in its DNA). Many of the apps and programs you use every day are built on GitHub.
Our teams are dreamers, doers, and pioneers, leading the way in AI, driving humanitarian efforts around the globe, and even sending open source to Mars (and beyond!).
At GitHub, our goal is to create the space you need to do your best work. We’re remote-first and offer competitive pay, generous learning and growth opportunities, and excellent benefits to support you, wherever you are—because we know that people flourish when they can work on their own terms.
Join us, and let’s change the world, together.
EEO StatementGitHub is made up of people from a wide variety of backgrounds and lifestyles. We embrace diversity and invite applications from people of all walks of life. We don't discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or any other differences. Also, if you have a disability, please let us know if there's any way we can make the interview process better for you; we're happy to accommodate!
